Find clear answers to the questions Dubai drivers ask us most: booking, prices and estimates, warranty, servicing, engine and gearbox problems, car AC, batteries, brakes, accident repair, RTA inspection, car care and the brands we work on. Can’t find your answer? Call +971-4-3883886 or book an appointment.
Our workshop is in Al Quoz Industrial Area 2, behind Al Khail Gate, Dubai, close to Al Khail Road. See our contact page for the map and directions.
We are open Monday to Saturday, 8:00 AM to 8:00 PM. The workshop is closed on Sunday.
The workshop is closed on Sundays. Hours on UAE public holidays can change, so please call +971-4-3883886 before visiting. Our car recovery service is available 24/7, including weekends and holidays.
Booking ahead is recommended so we can plan time for your car and reduce waiting. You can book online, call +971-4-3883886 or message us on WhatsApp.
Use our online appointment form, call +971-4-3883886, or send us a WhatsApp message with your car make, model, year and the problem you have noticed.
Yes. We can pick up your car, carry out the service and deliver it back to you. Call our service advisor on +971 54 995 5015 to arrange it. Details are on our pick-up and delivery page.
Customers visit us from across Dubai, including Al Quoz, Al Barsha, Downtown, Dubai Marina, Jumeirah, JVC, Deira and Bur Dubai. Our location behind Al Khail Gate is easy to reach from most of the city.
Yes. You can book a free inspection by calling +971 58 135 8184. Our technicians check the car and explain what needs attention.
Yes. After inspecting your car, we explain the work needed and give you a clear estimate before the repair begins.
No. If our technicians find another problem during the job, we explain it and ask for your approval before doing any additional work.
The price depends on your car make, model, engine size, oil type and the parts needed. Send us your car details by phone or WhatsApp and we will give you a quote for your specific vehicle.
As an independent garage, our prices are usually lower than dealership rates for the same type of work, while we still use genuine OEM parts where replacement is needed. Ask us for a quote and compare.
We accept cash, debit and credit cards, and bank transfer. You can also split your payment with Tabby, Tamara or Yusr.
Yes. You can pay for your service or repair in instalments using Tabby, Tamara or Yusr. Ask our team at the time of booking or payment.
Yes. Our workmanship is covered by a one-year warranty. Your service advisor will explain the warranty terms that apply to your specific job.
Yes. We offer warranty plans for customers who want extra cover. Call +971 54 995 5015 to learn which plan suits your car.
Yes. We use genuine OEM parts when a replacement is necessary. If more than one part option is available, we explain the difference so you can choose.
Many owners in the UAE service their cars at independent garages. To protect your warranty, follow the manufacturer's service schedule and keep your service records. We follow the recommended schedule, use suitable OEM parts and fluids, and provide a detailed invoice of the work done. Check your warranty booklet or ask your dealer if you are unsure.
Yes. You receive an invoice that lists the work carried out and the parts used, which helps you keep a full service history for your car.
Dar Al Madina Garage has been repairing cars in Dubai since 2005. Our technicians work on European, American, Japanese and Korean vehicles using modern diagnostic equipment.
Every job at Dar Al Madina Garage starts with an inspection. Our technicians find the real cause of the problem, explain what your car needs and give you an estimate before work begins, so there are no surprises when you collect your car.
Follow your manufacturer's schedule. Dubai's heat, dust and stop-start traffic count as severe driving conditions, so many cars benefit from servicing at the shorter interval in the owner's manual. See our car maintenance service.
A minor service usually covers oil and filter replacement plus checks of brakes, tyres, battery and fluids. A major service adds deeper checks and replacements such as filters, spark plugs, belts and other wear parts. Learn more about our major and minor services.
It depends on the oil type and your car. Many modern cars using fully synthetic oil run about 10,000 km between changes, while older engines or conventional oil may need it sooner. We follow your manufacturer's recommendation. Book an oil and filter change.
Many routine services and minor repairs are completed on the same day. Larger repairs depend on the job and parts availability, and we will give you an expected time when you drop off the car.
Yes. We maintain cars, SUVs and fleet vehicles on a scheduled basis, which helps businesses reduce breakdowns and keep vehicles on the road.
Have it checked if your car pulls to one side, the steering wheel is off-centre or vibrates, after hitting a kerb or pothole, or when you fit new tyres. See our wheel alignment and balancing service.
High temperatures put heavy load on the cooling system. Old coolant, leaks or a blocked radiator can cause overheating and engine damage. Our coolant and radiator service checks and refreshes the system.
Book a diagnostic check soon. The light can point to anything from a loose fuel cap to a sensor or engine fault. Our computer diagnostics read the fault codes so the real cause is fixed. If the light is flashing, reduce speed and stop driving as soon as it is safe.
Common causes include low or old coolant, leaks, a faulty radiator fan, a failed thermostat or water pump, or a blocked radiator. If the temperature gauge rises, stop safely, switch off the engine and do not open the radiator cap while hot. Call our 24/7 recovery team if you cannot continue.
Yes. Harsh shifting, delayed engagement, slipping or warning lights should be checked early to avoid bigger damage. We diagnose and repair automatic and manual gearboxes. See gearbox and transmission repair.
Yes. We use modern diagnostic tools to read fault codes and live data on European, American, Japanese and Korean vehicles, including luxury models.
The most common causes are a weak battery, starter motor, alternator or fuel supply problems. Our team can test the system and repair it, or arrange car recovery if the car cannot be driven.
Yes. We handle engine diagnostics, leaks, misfires, loss of power, overheating and major engine repairs. See our car engine repair service.
Common causes are low refrigerant from a leak, a faulty compressor, a blocked condenser, a failed fan or an electrical fault. We find the cause before recharging so the problem does not return. See our car AC service.
Because AC is used almost all year in Dubai, we recommend an AC check at least once a year, ideally before summer.
Only if there is no leak. If the system is losing gas, a refill will only work for a short time. We check for leaks first and repair them before recharging.
A musty smell usually comes from a dirty cabin filter or moisture and bacteria in the evaporator. Replacing the cabin filter and cleaning the system normally fixes it.
From routine servicing to complex engine, gearbox and electrical faults, our workshop uses modern diagnostic tools and lifts to work on European, American, Japanese and Korean cars, including luxury and performance models.
Heat shortens battery life, so many batteries in the UAE last around 2 to 3 years. Slow starting, dim lights or a battery warning light are signs to test it. See car battery replacement.
Yes. Our 24/7 roadside assistance team can help with jump starts and recovery anywhere in Dubai.
Yes. We diagnose and repair electrical problems such as warning lights, power windows, lights, sensors and wiring faults. See car electrical and wiring repair.
Squealing or grinding noises, vibration when braking, a soft or long brake pedal, the car pulling to one side, or a brake warning light. Have them checked promptly at our brake service.
It depends on your driving and the car. Dubai traffic with frequent braking can wear pads faster. We check pad thickness at every service and tell you when replacement is due.
Knocking over bumps, excessive bouncing, a car that leans in corners, uneven tyre wear or poor handling. Our suspension service inspects shocks, bushes, joints and mounts.
Yes. We carry out body repairs and car painting, from scratches and dents to larger accident damage.
In the UAE, garages generally need a police report before repairing accident damage, and insurers need it to process a claim. Get the report first, then bring it with your car.
Bring your police report and your insurer's details, and we will guide you through the repair process. Call +971-4-3883886 to check how we can work with your insurance company. Read our accident repair and insurance guide.
We prepare the damaged area properly and mix paint to your car's colour code so the repaired panel blends with the rest of the car.
Yes. We offer classic car restoration, including mechanical, body and paint work.
Accident repair, painting, pre-RTA checks, pre-purchase inspections and 24/7 recovery are all handled by the same team, so you deal with one trusted garage for every need.
Yes. Our pre-RTA inspection checks your car against the official test points and fixes problems beforehand, helping you pass the first time.
Typical reasons include worn tyres, faulty lights, brake problems, fluid leaks, high emissions, warning lights and illegal window tint. Read our RTA inspection checklist.
Yes. A pre-purchase inspection checks the engine, gearbox, body, electrics and accident history signs so you know the true condition before you pay.
Yes. Our car recovery and roadside assistance service runs 24/7 across Dubai. Where possible we fix the problem on the spot and only tow when necessary.
Ceramic coating is a liquid layer that adds gloss and makes the paint easier to clean. Paint protection film (PPF) is a clear physical film that protects against stone chips and scratches. Many owners combine both.
Current UAE rules allow tint of up to 50% on side and rear windows, and the front windscreen must not be tinted. We will advise on a legal option for your car.
Undercoating adds a protective layer under the car against moisture, corrosion and road noise. It is useful for new cars and cars used near the coast. See undercoating.
We repair most makes, including BMW, Mercedes-Benz, Audi, Porsche, Range Rover, Volkswagen, Toyota, Nissan, Honda, Hyundai, Kia and many more.
Yes. We work on luxury and performance cars including Rolls-Royce, Bentley, Porsche and Range Rover.
Yes, we work on electric and hybrid vehicles, including Tesla. Contact us with your model and the issue so we can confirm the service you need.
Our team is happy to help. Call +971-4-3883886, message us on WhatsApp, or book an appointment online. You can also visit us in Al Quoz Industrial Area 2, behind Al Khail Gate, Monday to Saturday from 8:00 AM to 8:00 PM.
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